Your Security is Our Priority
We understand that using tools for social anxiety requires deep trust. Your personal information, practice data, and voice recordings are protected with enterprise-grade security measures.
Encryption in Transit & at Rest
- ✓All data encrypted in transit using TLS 1.3
- ✓Data encrypted at rest using AES-256
- ✓Database encryption with rotating keys
- ✓Secure password hashing with bcrypt
Voice Data Privacy
- ✓Voice processed in real-time only
- ✓No permanent audio storage
- ✓Immediate deletion after processing
- ✓Local processing when possible
Access Controls
- ✓Role-based access for our team
- ✓Regular access reviews and audits
- ✓Secure password requirements
Infrastructure Security
- ✓Hosted on SOC 2 certified platforms
- ✓Network firewalls and DDoS protection
- ✓Regular security updates and patches
- ✓24/7 monitoring and alerting
Data Handling Principles
Data Minimization
We only collect data that's essential for providing our service. We don't collect unnecessary personal information or track your behavior outside our platform.
Purpose Limitation
Data is only used for the specific purposes you've agreed to. We don't sell, rent, or share your data for marketing or other purposes.
Retention Limits
Data is automatically deleted when it's no longer needed. Account data is purged 90 days after deletion. Voice data is never stored permanently.
Our Security Team & Practices
Regular Security Audits
- Quarterly security assessments
- Automated vulnerability scanning
- Third-party penetration testing
- Code security reviews
Incident Response
- 24/7 security monitoring
- Automated threat detection
- Rapid incident response team
- Transparent breach notification
Your Security Controls
Account Security Tips
Strong Passwords
- • Use at least 10 characters
- • Include numbers and symbols
- • Use a unique password
- • Consider a password manager
Account Monitoring
- • Log out from public devices
- • Report suspicious activity
Security Monitoring
Enhanced Monitoring: We monitor system activity closely to identify and fix security issues quickly.
- All security standards meet or exceed industry requirements
- Additional logging helps us improve security continuously
- Users receive priority notification of security updates
- Feedback on security concerns is actively monitored and addressed
Compliance & Standards
GDPR
European privacy regulation compliance
CCPA
California privacy rights protection
SOC 2
Service organization security standards
Report Security Issues
We take security concerns seriously. If you discover a potential security vulnerability, please report it responsibly:
For Security Issues:
Email: security@socialanxietyhelper.app
Subject: Security Vulnerability Report
Response: Within 24 hours
For General Security Questions:
Email: support@socialanxietyhelper.app
Subject: Security Question
Response: Within 48 hours
Responsible Disclosure: Please allow us to investigate and patch security issues before public disclosure. We're committed to acknowledging and fixing legitimate security concerns promptly.